Abstract
Today's companies acknowledge the importance of Artificial Intelligence
and IoT (- Internet of Things) to achieve quality and operational efficiency in supply
chain performance. Numerous elements, such as shifting demands, routes, severe
disruptions, and compliance problems, continuously impair supply chain systems. As a
result, supply chains need to be monitored and continually optimized. And that's why
we needed advanced technologies like Artificial Intelligence and IoT in the supply
chain process. The vision of Industry 4.0 emphasizes global machine networks in an
innovative factory environment capable of exchanging information and selfmonitoring. Supply chain resilience can be increased by utilizing AI and IoT
technologies, often known as AIoT, which have recently been essential in enhancing
supply chain performance. This study investigates the potential effects of Industry 4.0
and related technology advancements, such as Artificial Intelligence and IoT, on
Supply Chain (SC) performance. Through an exploratory study, our research will
assess the impact of AI and IoT on the efficiency of the industrial supply chain. This
study aims to shed new light on the subject and offer suggestions for further research.