Digital Transformation in African SMEs: Emerging Issues and Trends

Volume: 2

SMEs Use Artificial Intelligence in Africa: Benefits and Challenges

Author(s): Alhassan Fatawu*, Abas S., Stanley C. and Susana A.

Pp: 128-147 (20)

DOI: 10.2174/9789815223347124020011

* (Excluding Mailing and Handling)

Abstract

Artificial Intelligence is a popular topic in digital transformation. Many books and articles have been written on the subject, although most of them cater to corporations rather than startups. The small and medium-sized businesses (SMEs) in Africa represent the economic backbone of the continent, so it is increasingly crucial that they have access to and can implement these technologies. This chapter provides a literature overview on the prevalence of AI in SMEs, discussing its current limits and its impact on enabling SMEs to reap its benefits. In the first place, we present an overview of the four AI tools and the enablers of AI. A thorough literature review is then performed on the difficulties associated with it . Finally, future trends and implications in research and development are summarized, along with future research topics for making AI an accessible technology to SMEs.

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