Abstract
The COVID-19 pandemic has truly become a watershed in the global
education scenario, resulting in an unprecedented surge in the advancement of
educational technology. The usage of Artificial Intelligence (AI), whose reach is
expanding in the post-pandemic era is one such quickly rising trend in the education
industry. To put it simply, it is the field of study dealing with machines that have
human-like intelligence and other traits like adaptability, problem-solving, and
learning. The use of artificial intelligence is working as a relief for teachers from their
tedious administrative work such as grading student assignments, and on the other
hand, it provides personalized and customized learning experiences to the learners
based on their own needs and interests, which in turn, facilitates effective learning.
However, the application of artificial intelligence in education is not a bed of roses.
Apart from the risks of lessening human contact and being a threat to the human
workforce, there is another crucial issue - as pointed out by UNESCO - of inclusion
and equity, especially in developing countries where neither every school nor every the
learner has the means necessary to benefit from the advent of artificial intelligence.
This chapter makes an effort to delve into the pros and cons of applying artificial
intelligence in education through a qualitative research approach by doing a review of
existing literature.