Digital Transformation in Education: Emerging Markets and Opportunities

The Dark Side of Digitization in Higher Education Causing Technostrsess

Author(s): Anugamini Srivastava * .

Pp: 20-45 (26)

DOI: 10.2174/9789815124750123010006

* (Excluding Mailing and Handling)

Abstract

The education sector has faced tremendous changes in its system in the past two years. Pedagogies and teaching approaches have undergone a significant shift. The educational institutions provided necessary changes in their system to meet the dynamic needs of going online. These changes were made to serve the students and provide them with quality education. However, these sudden technological changes and updating processes have impacted mental health, causing technostress. Thus, the study aims to explore the factors affecting technostress levels among teachers and students caused due to the sudden shift from classroom teaching to online teaching. The study involved an exploratory research design and conducted in-depth interviews taken with teachers and students working in private higher education institutions. The data collected were transcribed and analyzed through word clouds, thematic analysis, and document analysis. Through analysis, two broad categories were identified - teachers' and students' concerns. The top concerns comprised – a lack of technical knowledge and support, network concerns, job insecurity, and work-life imbalance. The study has two significant implications-first, it will guide policymakers to formulate policies for helping students and teachers deal with their mental health and fears. Second, the study adds value to ongoing literature in the educational sector.

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      • 11. app/Models/ContentAccess.php:647
      • 12. app/Http/Controllers/ChapterController.php:1478
      • 13. vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
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      • 13. app/Models/UserAccess/UserAccess.php:1266
      • 14. app/Http/Controllers/ChapterController.php:1518
      • 15. vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
      • 16. vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
      • 17. vendor/laravel/framework/src/Illuminate/Routing/Route.php:260
    • (select j.user_access_id,j.volume_id,j.user_id,j.from_ip,j.to_ip,j.type,j.track,"Trial Access" as access_base_text, CASE j.type WHEN 111 THEN true ELSE false END as terms_popup, "S" as content_download_type, null as restricted_user_access_key, null as restricted_user_access_type, CASE j.track WHEN 0 THEN false ELSE true END as tracksAccessByVolume,"chapter" as access_level, j.chapter_id from `user_access_chapter_trail` as `j` inner join `user_access_info` as `info` on `j`.`user_access_id` = `info`.`user_access_id` where ((j.from_ip <= 316245611 and j.to_ip >=316245611 )) and ((j.from_date <= 1740549968 and j.to_date >= 1740549968 and j.perpetual= 0) or (j.from_date is null and j.to_date is null and j.perpetual= 1)) and j.chapter_id = 18869) union (select j.user_access_id,j.volume_id,j.user_id,j.from_ip,j.to_ip,j.type,j.track,"Subscribed" as access_base_text, false as terms_popup, "S" as content_download_type, null as restricted_user_access_key, null as restricted_user_access_type, CASE j.track WHEN 0 THEN false ELSE true END as tracksAccessByVolume,"chapter" as access_level, j.chapter_id from `user_access_chapter_corporate` as `j` inner join `user_access_info` as `info` on `j`.`user_access_id` = `info`.`user_access_id` where ((j.from_ip <= 316245611 and j.to_ip >=316245611 )) and ((j.from_date <= 1740549968 and j.to_date >= 1740549968 and j.perpetual= 0) or (j.from_date is null and j.to_date is null and j.perpetual= 1)) and j.chapter_id = 18869) union (select j.user_access_id,j.volume_id,j.user_id,j.from_ip,j.to_ip,j.type,j.track,"Token Based Access" as access_base_text, false as terms_popup, "R" as content_download_type, j.uc_id as restricted_user_access_key, "v" as restricted_user_access_type, CASE j.track WHEN 0 THEN false ELSE true END as tracksAccessByVolume,"chapter" as access_level, j.chapter_id from `user_access_chapter_token` as `j` inner join `user_access_info` as `info` on `j`.`user_access_id` = `info`.`user_access_id` where ((j.from_ip <= 316245611 and j.to_ip >=316245611 )) and ((j.from_date <= 1740549968 and j.to_date >= 1740549968 and j.perpetual= 0) or (j.from_date is null and j.to_date is null and j.perpetual= 1)) and j.chapter_id = 18869)
      910μsalphaeurekaselec_live_10_06_2022UserAccess.php#1266
      Backtrace
      • 13. app/Models/UserAccess/UserAccess.php:1266
      • 14. app/Http/Controllers/ChapterController.php:1549
      • 15. vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
      • 16. vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
      • 17. vendor/laravel/framework/src/Illuminate/Routing/Route.php:260
    • select b.banner_link, b.banner_name, b.banner_script, b.banner_remarks, b.banner_file_name, b.banner_placement, bd.content_type, bd.content_id from `tbl_banner` as `b` inner join `tbl_banner_detail` as `bd` on `bd`.`banner_id` = `b`.`banner_id` inner join `users` as `u` on `u`.`id` = `b`.`updated_by` where `b`.`banner_ebook` = 1 and `bd`.`content_type` = 'B' and `bd`.`content_id` = 3475 and `b`.`banner_from_date` <= 1740549968 and `b`.`banner_to_date` >= 1740549968 and `b`.`banner_status` = 'A' order by `b`.`banner_id` desc
      1.47msalphaeurekaselec_live_10_06_2022Banner.php#95
      Bindings
      • 0: 1
      • 1: B
      • 2: 3475
      • 3: 1740549968
      • 4: 1740549968
      • 5: A
      Backtrace
      • 13. app/Models/Banner.php:95
      • 14. app/Http/helpers.php:404
      • 17. vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
      • 18. vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
      • 19. vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:73
    • select count(*) as aggregate from `uc_cart_products` where cart_id='14f178951684bb61846dcb69272a73d5'
      240μsalphaeurekaselec_live_10_06_2022Cart.php#271
      Backtrace
      • 15. app/Models/Cart.php:271
      • 16. view::layouts._header:260
      • 18. vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
      • 19. vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
      • 20. vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:73
    App\Models\Chapter
    1Chapter.php#?
    App\Models\Ebook
    1Ebook.php#?
        _token
        Jw96ogkkZApJmUYoYspsDmA0jde1bZfUlxdj7qgr
        uc_cart_id
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        _previous
        array:1 [ "url" => "https://alpha.eurekaselect.com/chapter/18869" ]
        _flash
        array:2 [ "old" => [] "new" => [] ]
        PHPDEBUGBAR_STACK_DATA
        []
        path_info
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        status_code
        200
        
        status_text
        OK
        format
        html
        content_type
        text/html; charset=UTF-8
        request_query
        []
        
        request_request
        []
        
        request_headers
        0 of 0
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        request_cookies
        0 of 0
        array:1 [ "wayfindertarget" => null ]
        response_headers
        0 of 0
        array:5 [ "content-type" => array:1 [ 0 => "text/html; charset=UTF-8" ] "cache-control" => array:1 [ 0 => "no-cache, private" ] "date" => array:1 [ 0 => "Wed, 26 Feb 2025 06:06:08 GMT" ] "set-cookie" => array:2 [ 0 => "XSRF-TOKEN=eyJpdiI6IlpOWWg2VW1lRFNpS2lLQ0FBSmRqTUE9PSIsInZhbHVlIjoiNVBEMjhxbXNScjF2MitiN05wOHJxVzRzWlREUTRISk1zL2JPNzRxcjJTalNnSWZtUHVTNHVzQmo3cmM0eGZQVTVjSUM4TmxISktLc1J0V2tpVGlUSkRocmJzaWt0ZmhFcklBQ1YwTGdZeUFOM2UxME03TmY2Z0liOHA4cEtEb3oiLCJtYWMiOiI4ZGIyMjlkOWViYWZjYmExMDJkMTNmYjc2Y2Q1MzJlMTFjMTI4NGQyMDFjZWUyZTQ2ZTYwZGJlOTY1NmNhYjBlIiwidGFnIjoiIn0%3D; expires=Fri, 28 Feb 2025 18:06:08 GMT; Max-Age=216000; path=/; secure; samesite=laxXSRF-TOKEN=eyJpdiI6IlpOWWg2VW1lRFNpS2lLQ0FBSmRqTUE9PSIsInZhbHVlIjoiNVBEMjhxbXNScjF2MitiN05wOHJxVzRzWlREUTRISk1zL2JPNzRxcjJTalNnSWZtUHVTNHVzQmo3cmM0eGZQVTVjSUM4T" 1 => "alphaeurekaselectnet_session=eyJpdiI6IlpzUjkxUjFNSGxlUDRub0x5ZEpjN1E9PSIsInZhbHVlIjoiVmZiYjlPN1U2NStpUTNYNDVubU1UMlpGeVhpZjh5TVhoMzlSQm8wYjdydkFETjRDTmFXbFNaTTJrU2Nzb2IwbGkvSlRyYU5vZzBncU0xOVUzMUJ2MXJqSkFqaHBtOEl6NldjOUdzajY2ZE1QNVF2cDBjOHlwUVBzaDIzN3hWQ0kiLCJtYWMiOiIwNTE4MTM1NWVmMjljNmRmNDc0OWIwMzFkNmY5MjQ2YWQ2Nzk2ZGNlM2U5MDJkZDA5N2UyNTY5ZGY4ZTQxYTUyIiwidGFnIjoiIn0%3D; path=/; secure; httponly; samesite=laxalphaeurekaselectnet_session=eyJpdiI6IlpzUjkxUjFNSGxlUDRub0x5ZEpjN1E9PSIsInZhbHVlIjoiVmZiYjlPN1U2NStpUTNYNDVubU1UMlpGeVhpZjh5TVhoMzlSQm8wYjdydkFETjRDTmFXbFNaTTJ" ] "Set-Cookie" => array:2 [ 0 => "XSRF-TOKEN=eyJpdiI6IlpOWWg2VW1lRFNpS2lLQ0FBSmRqTUE9PSIsInZhbHVlIjoiNVBEMjhxbXNScjF2MitiN05wOHJxVzRzWlREUTRISk1zL2JPNzRxcjJTalNnSWZtUHVTNHVzQmo3cmM0eGZQVTVjSUM4TmxISktLc1J0V2tpVGlUSkRocmJzaWt0ZmhFcklBQ1YwTGdZeUFOM2UxME03TmY2Z0liOHA4cEtEb3oiLCJtYWMiOiI4ZGIyMjlkOWViYWZjYmExMDJkMTNmYjc2Y2Q1MzJlMTFjMTI4NGQyMDFjZWUyZTQ2ZTYwZGJlOTY1NmNhYjBlIiwidGFnIjoiIn0%3D; expires=Fri, 28-Feb-2025 18:06:08 GMT; path=/; secureXSRF-TOKEN=eyJpdiI6IlpOWWg2VW1lRFNpS2lLQ0FBSmRqTUE9PSIsInZhbHVlIjoiNVBEMjhxbXNScjF2MitiN05wOHJxVzRzWlREUTRISk1zL2JPNzRxcjJTalNnSWZtUHVTNHVzQmo3cmM0eGZQVTVjSUM4T" 1 => "alphaeurekaselectnet_session=eyJpdiI6IlpzUjkxUjFNSGxlUDRub0x5ZEpjN1E9PSIsInZhbHVlIjoiVmZiYjlPN1U2NStpUTNYNDVubU1UMlpGeVhpZjh5TVhoMzlSQm8wYjdydkFETjRDTmFXbFNaTTJrU2Nzb2IwbGkvSlRyYU5vZzBncU0xOVUzMUJ2MXJqSkFqaHBtOEl6NldjOUdzajY2ZE1QNVF2cDBjOHlwUVBzaDIzN3hWQ0kiLCJtYWMiOiIwNTE4MTM1NWVmMjljNmRmNDc0OWIwMzFkNmY5MjQ2YWQ2Nzk2ZGNlM2U5MDJkZDA5N2UyNTY5ZGY4ZTQxYTUyIiwidGFnIjoiIn0%3D; path=/; secure; httponlyalphaeurekaselectnet_session=eyJpdiI6IlpzUjkxUjFNSGxlUDRub0x5ZEpjN1E9PSIsInZhbHVlIjoiVmZiYjlPN1U2NStpUTNYNDVubU1UMlpGeVhpZjh5TVhoMzlSQm8wYjdydkFETjRDTmFXbFNaTTJ" ] ]
        session_attributes
        0 of 0
        array:5 [ "_token" => "Jw96ogkkZApJmUYoYspsDmA0jde1bZfUlxdj7qgr" "uc_cart_id" => "14f178951684bb61846dcb69272a73d5" "_previous" => array:1 [ "url" => "https://alpha.eurekaselect.com/chapter/18869" ] "_flash" => array:2 [ "old" => [] "new" => [] ] "PHPDEBUGBAR_STACK_DATA" => [] ]
        ClearShow all
        Date ↕MethodURLData
        #12025-02-26 06:06:08GET/chapter/18869112192