Abstract
E-mail is one of the most successful computer applications ever devised. Similarly to other Computer-Mediated Communication (CMC) systems, e-mail has been described as a communication media that may, occasionally, promote poor social interactions because of the lack of sensorial feedback. Empirical findings based on Speed Communication Analysis (Wicklund & Vandekerckhove, 2000) found e-mails in friendship communication (i.e., informal interaction) to be short and poor in content. The present article reviews recent disclosures on systems and methods that might overcome the sensorial limitations typical of e-mail communication. Among the patents discussed is a method for detecting and reconstructing the emotional state of the e-mail sender. Another system is presented that allows an e-mail sender to express emotional contents by means of musical emoticons. Last, an innovative method is also described that can lead an e-mail user to edit optimal reply messages. Potential limits on the use of these technologies are considered in the conclusions.
Keywords: E-mail, CMC, feedback, emotional state, motivation, interaction, face-to-face, speed communication, nonverbal, word processor
Related Books
Challenges and Opportunities for Deep Learning Applications in Industry 4.0
Recent Advances in IoT and Blockchain Technology
Augmented Intelligence: Deep Learning, Machine Learning, Cognitive Computing, Educational Data Mining
Human-Computer Interaction and Beyond: Advances Towards Smart and Interconnected Environments Part II
Machine Learning and Its Application: A Quick Guide for Beginners
Computational Intelligence For Data Analysis
Applied Machine Learning and Multi-Criteria Decision-Making in Healthcare
Advanced Computing Techniques: Implementation, Informatics and Emerging Technologies
How to Design Optimization Algorithms by Applying Natural Behavioral Patterns
Human-Computer Interaction and Beyond: Advances Towards Smart and Interconnected Environments (Part I)
1