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Recent Advances in Computer Science and Communications

Editor-in-Chief

ISSN (Print): 2666-2558
ISSN (Online): 2666-2566

Review Article

A Sentiment Score and a Rating Based Numeric Analysis Recommendations System: A Review

Author(s): Lakshmi Holla* and Kavitha K. S.

Volume 14, Issue 1, 2021

Published on: 12 September, 2019

Page: [236 - 245] Pages: 10

DOI: 10.2174/2666255813666190912103312

Price: $65

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Abstract

Online purchases have been significantly increasing in the web world. Some of the big giants who have dominated the E-Commerce market worldwide are Amazon, FlipKart, Walmart and many others. Data generation has increased exponentially and analysis of this kind of dynamic data poses a major challenge. Further, facilitating consumer satisfaction by recommending the right product is another main challenge. This involves a significant number of factors like review ratings, normalization, early rating, sentiment computations of a sentence consisting of conjunctions, categorizing the sentiment score as positive, negative and neutral score for a given product review. Finally, the product which has the highest positive and least negative score must be suggested for the end user. In this paper, we discuss the work done under rating based numerical analysis methods which considers the transactions done by the end user. In the second part of the paper, we present an overview of sentiment score computed and its significance in improving the efficiency of recommendation systems. The main objective of this review is to understand and analyze different methods used to improve the efficiency of the current recommendation systems, thereby enhancing the credibility of product recommendations.

Keywords: Similar user, transaction base, and pearson recommendations stop words, data cleaning, tokenization, sentiment per review, sentiment per feature.

Graphical Abstract


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